Our Strategy
Who we are
We support around 4,000 people in Teesside yearly, providing individual physical, mental, or emotional support. Founded by locals, we understand the community and offer personalised care. Our 2025-2028 strategy helps us anticipate the needs of those with life-limiting conditions.
We expect an increase in demand for our services and rising operational costs. It costs £7.5 million annually to run our services, with only 30% funded by statutory sources. Your support helps ensure dignity and quality care for people in Teesside.
Our Vision, Mission & Values
Our Vision
We will be there for everyone that needs us. We will change the way society and healthcare systems care for people with terminal illnesses and ensure local people get the very best care at end of life.
Our Mission
We will complement other services by leading the development of new ways of working and delivering hospice care that meets the need of those at end of life today and in the future, whatever their needs.
Our Values
Compassionate, Skills, Trustworthy, Principled, Accountable
Our Core Objectives
- We will ensure everyone matters and hold people at our core
- We will reach more people by developing existing and new services
- We will aim for excellence in all we do
- We will aim to be the charity of choice for all donors, staff and volunteers
Clinical
We will…
- Widen access for those who would not normally use hospice services
- Deliver services to people where and when they need them
- Be the preferred deliverer of Specialised Palliative and End of Life Care education and training across Teesside
- Deliver excellent Lymphoedema, mental health and wellbeing services to beneficiaries
- Provide effective support for complex grief and trauma
Resources
We will…
- Reduce our reliance on statutory funding
- Grow and develop new commercial income initiatives
- Embed environmental sustainability into all aspects of our work
- Continuously improve efficiencies and effectiveness utilising technology to keep up with trends
Income Generation
We will…
- Aim to be the charity of choice across Teesside
- Increase sustainable income in fundraising and retail to help grow our services
- Engage with our community to develop and improve donor experience
People
We will…
- Aim to be the best place to work and volunteer in Teesside
- Embrace and support the wellbeing of staff and volunteers
Make a Donation
Your support helps us provide vital care.
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Stories
How donations are helping the people of Teesside
Lauren’s Fundraising Story
Earlier this year, Lauren’s mam passed away on the Inpatient Unit at our hospice. In honour of her mam, Lauren has raised an amazing £3,000+ to support the care we provide to so many families across Teesside like hers. Our team asked Lauren some questions about her experience at the hospice and what fundraising … Continued
Alice’s Story
Alice came to Teesside Hospice when she needed some additional care – and our kind, compassionate team were more than happy to offer this to her. Alice – who celebrated her 86th birthday while staying on our In-Patient Unit – is still living at home and being cared for by her four daughters to … Continued
Judy’s Story
We’re proud to provide care and compassion that changes lives across Teesside. Thank you to Judy, who has shared her story of how our In-Patient Unit had a life-changing impact for her and her family: “5 years ago, I got a diagnosis for rectum cancer, which resulted in me having major surgery to remove … Continued
Donna’s Story
Previously, when Donna thought of the word hospice, she thought of dying – but that association changed completely after she became a patient at Teesside Hospice. Donna shares how, in her words, a stay on our In-Patient Unit has given her 'so much confidence' and changed her misconceptions around hospice care: “I was … Continued
The hospice gave us the space, and allowed me to be a wife, and not just be a caregiver”
"Watching someone you love come to the end of their life is the most difficult thing I’ve ever experienced." Jen shared her experience at Teesside Hospice with us and how we made last Christmas so special for her and her family: "In November 2023, life was going to plan. As a family, we’d had … Continued
Kat and Mandy’s Story
Teesside Hospice is here to support patients and families at all stages of their journeys. From April 2024 to March 2025, over 30% of patients in our In-Patient Unit were discharged to their home or nursing home, with many coming to us for pain management and support with symptoms of life-limiting illnesses. This … Continued