Shop, donate, support.

We gratefully accept the following items for sale at our shops:

• Clothes
• Designer and branded clothing
• Accessories including handbags, scarves, purses etc.
• Shoes
• Books
• DVDs and CDs
• Vinyls
• Art
• Antiques
• Small electrical appliances that are working, however we don’t accept appliances that heat up.
• Small & large furniture items in good condition, with a fire safety label attached.
• Homeware
• Toys
• Household linens and curtains
• Mobile phones

Unfortunately, we are unable to accept the following items for sale at our shops:

Upholstered items without fire labels- It is a legal requirement that all upholstered items carry the appropriate fire label to meet British safety standards. Without the correct label we will be unable to accept your donation.

Furniture & Housewares

• Glass TV Units
• Divan Beds, Cabin/ bunk beds– wooden/metal frame beds are accepted
• Mattresses
• Pianos (electric pianos & organs must send photos to Online team first)
• Built in wardrobes
• Gas appliances, Oil lamps
• Knives and Scissors
• Used pillows/duvets (except pillowcases and mattress covers)
• Cushions, cushion covers, and tailored furniture covers (unless the original fire labels are attached)
• We are also currently unable to accept beds

Electrical Items

• Electric blankets
• Electric showers
• Sunbeds and tanning equipment
• Waste disposal units
• Power tools without instructions
• Gambling machines
• White Goods (Washing machines, Fridges etc.)
• Printers unless brand new and boxed with ink supplies.
• CRT TVs

Heating and Cooking

• Gas appliances (mains or bottles goods)
• Heaters & Radiators
• Oil and Gas Agas
• Ovens
• Toasters & Kettles
• Microwaves

Sport & Safety Equipment

• Buoyancy aids, life jackets, inflatable dinghies, inflatable toys for water
• Safety Helmets – Riding hats, crash helmets, cycle helmets
• Safety harness of any sort
• Firefighting equipment.

Software and Hardware

• Home recorded DVDs, video and audio tapes
• Home recorded computer games and software on recordable CDs and DVDs

Miscellaneous

• Personal appliances, such as shavers, foot spas etc. (unless in mint condition, sealed box)
• Cosmetics and toiletries unless sealed with ingredients listed
• Medication including vitamins
• Perishable goods, food and drink
• Prescription spectacles
• Items made from ivory
• Real fur or fur trimmed items
• Petrol or diesel fuelled garden tools including lawn mowers, strimmers etc.

Children’s Equipment

• Car seats
• Prams, pushchairs, buggies
• Cots, carry cots, playpens, high chairs
• Cot mattresses
• Soft toys without a CE or UKCA CE label
• Inflatable beds, dinghies, or toys for water
• Safety gates

Weapons, flammables and liquids

• Pointed items with potential for harm such as kitchen knives, blades, daggers and swords
• Weapons including swords, sword sticks, crossbows and realistic toy weapons
• Guns and ammunition (including replica guns, unless obviously toys)
• Cigarette lighters, cigarette lighter refill canisters, ashtrays & vaping products
• Cleaning agents, solvents, adhesives
• Flammable items such as firelighters, barbeque lighting tools
• Fireworks
• Medication including vitamins
• Petrol or diesel fuelled DIY and garden tools
• Perishable goods such as food and drink
• Poisonous, toxic or hazardous substances including paint

We do offer a donation collection service, where we will collect donations straight from your home if there are 6 or more bags, or if you would like to donate furniture. You can request a collection by visiting https://www.teessidehospice.org/furniture-collection/ or calling our team on 01642 811140.

Every penny raised in our charity shops supports our specialist care for people living with life‑limiting illnesses.

Absolutely. Gift Aid allows us to claim an extra 25% on the sale of your donated items at no extra cost to you. You can read more about how Gift Aid works here: https://www.teessidehospice.org/gift-aid/

We always need volunteer support in our shops, we simply wouldn’t open our stores without them!  You can explore our current volunteering opportunities here: https://search.volunteero.org/teessidehospice

We sell online items via our eBay shop which is filled with vintage treasures, designer clothing and more. Visit our page here: https://www.ebay.co.uk/str/teessidehospice